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 Is using your computer like being led around on a leash? At Deadly Puppy Technical Services, we pride ourselves on making you the master of your technology. Based in Nashua, New Hampshire, our experienced technical staff has spent years working with small businesses and residential computer users throughout New England on a wide variety of projects. What seperates us from the rest of the litter? 1. We curb our dog, so there's no shit. That may make us seem a little informal sometimes, but to most businesses, technology is a vital organ. Which doctor would you rather go to, the one that words things diplomatically and stays formal and confuses you with jargon, or the friendly one who jokes around with you when you're healthy and speaks plainly about what's wrong when you're sick? 2. We're passionate about what we do. Making a computer work the way someone wants it to makes us feel as giddy as running along the beach and playing fetch makes a dog feel. Sure, it can be a struggle if the stick's stuck up a tree, but every smart dog will find a way to get to the prize in time! 3. We want you to understand what we're doing. To go back to the doctor analogy, most hospitals these days will give you a piece of paper on discharge describing what they've learned about your condition and how to treat it. We LOVE this idea, and so whenever we propose a solution or fix a problem, we follow it up with documentation regarding our approach, so that you know everything we know about WHY your computer got into trouble - and how to prevent it from happening again. 4. We don't charge you more if we're stumped. Most technology companies charge by the hour for their services. In an industry where knowledge and skill make things happen quicker, this is a ridiculous concept, because it rewards the less competent technicians in the field with more of YOUR money. We don't work that way. We evaluate the job at hand and quote you a single figure based on the perceived difficulty of the job, and that's what you pay whether we solve the problem in five minutes or five hours or five days. 5. We stand behind our work. If we didn't fix it, you don't pay anything. If the problem resurfaces any time in the next three months and our documentation doesn't help you take care of it, then we come back and make it right at no additional charge. We're not in business to get rid of you and move on to the next customer, we're in business to make sure you're so satisfied that you rave about us to your friends. Anything less is as unsatisfactory to us as it is to you. Who do we serve? Our primary market is small businesses in New Hampshire, Southern Maine and Eastern Massachusetts who are either too small to have an IT Department of their own or have found it more cost-effective to bring in a third party technical solution. However, many of our services (especially our repair and technical training services) are suitable to residential consumers as well. Is there a project that we can help you with? Contact us for an initial consultation, or with any questions you might have. We pride ourselves on thinking outside the box to solve problems - check out Miscellaneous Services to read up on some of the more unusual projects we've tackled in the past. |